Quality Assurance
A set of Techniques and tools have been put in place for process improvement.
Maximizing performance
Results over Excuses
In our quest to provide you with systemic actions and adequate confidence, a Quality Assurance Department has been created, effective immediately.
Queries and Inquiries
- Get all facts
- Check that you have understood
- Record all details correctly and ask questions if necessary
Complaints
- Express your discomfort
- Expectation vs Reality
- Construction to benefit
Follow Ups
- Pursue and check on progress
- Gather further information
- Brushup
Maximize satisfaction
This comes with some expected Key Performance Indicators from ABWA Staff, modelled on Six Sigma process.
Quality Assurance Help Line
Canada & usa
Europe
Africa & Australia
Country Specific Service Lines
Country Specific Clerks
Interact with us on Web
We'd love to hear from you
Connect With Us
Drop By anytime and get the full details
Reach us through
-
Harare (HQ) -
Mt Pleasant
Harare
Social Networks
- AbwaGroup
- @AbwaGroup
- abwa_group